Product Design
A digital/video based training, education, and reference tool that offers 3D interaction and non-linear solutions!
Time to Design Concept
1 Month
My role
Research and Product Design
The Idea
- Manufacturers need innovative platforms for training.
- Give Service Mechanics a digital manual.
- Schedule and assign service deadlines.
- Send updated materials and notifications to teams.
Sample Screens
Design Process Thinking
Executive Summary
- Political decisions (CHIPS and Science Act) bringing manufacturing back.
- Need instructions for simple AND complex manufacturing/servicing.
- Clients need to train new hires of any education level.
- Accessibility regardless of location.
- Need collaborative design structure.
- Average age of technicians is 45 years old, industry needs new workers.
- Empowers National Security.
- Increased demand for nationally sourced products.
- By 2028, estimated 2.5 million manufacturing jobs will go unfilled
Affinity Mapping
Lightning Talks
Personas
Inspiration Boards
Customer Journey
Service Blueprint
Wireframes
Manager View Wireframe
Designer Wireframe
Service/Repair Wireframe
Sample Screens
Data Model Diagram
Results
- Tracking project completion and scheduling assistant is a powerful add-on.
- Customized instructions would ensure successful onboarding.
- Reduces training time and provides digital instructions for any servicing location.
- A system that would enable designers and clients to collaborate together on a single platform.